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EXCELLENT Based on 108 reviews alma wiggberg2024-05-28Trustindex verifies that the original source of the review is Google. Thanks Adam for fixing my bike, very glad with the outcome Samantha Jayde2024-04-26Trustindex verifies that the original source of the review is Google. Zayli Organised everything for my new bike over the phone and everything was perfect from order to collection she made it so easy and helped me with it all! Courtney Lavia2024-03-15Trustindex verifies that the original source of the review is Google. Had the best experience with buying my first road bike with Zoe and Brad. They were so kind and understanding, went through everything with me. Took their time and helped me out so much. Would highly recommend to anyone. 唯愛2024-02-29Trustindex verifies that the original source of the review is Google. I have been asked several times. I was surprised at how quick and courteous the bicycle repair service was. Thank you to all the staff. Lorraine Devine2024-02-02Trustindex verifies that the original source of the review is Google. What a great bike shop. The owner went through quite an effort to supply and install a cassette on my E mountain bike today, which means I can ride this weekend. All the staff are very friendly, kind and helpful. I really appreciate it. Thanks John 😃 Pasan Fernando2024-01-31Trustindex verifies that the original source of the review is Google. Had a great experience with this company. I brought a used bike in which had a problem with the back tyre - Adam Nicholson was the chap who helped me out, looked at the bike and fixed it up perfectly to make it safe to ride, and advised me what else needed to be done to perfect the bike. The whole process was quick and professional. I will definitely be going back for all my future bike needs. Katharina Beckmann2024-01-07Trustindex verifies that the original source of the review is Google. THANK YOU to Brad and the whole team at Pump ‘n’ Pedals!! Being a Holloways Beach resident during the 2023 floods we were not gonna have a Christmas and Brad gifted me this beautiful bike! That surprised me so much and absolutely saved Christmas and made it so special, so thank you again to Brad and the whole team! Special shoutout to Adam too for getting this all rolling!! If you visit, know that your money goes to kind hearted people, who look out for their community!! ❤️ Joseph Estrada2023-12-01Trustindex verifies that the original source of the review is Google. It always pay to go to your trusted local bike shop! Adam bent over backwards to get my new bike built for the weekend (wasn’t due until early next week). Sophie got my order and suspension tune sorted real quick. Kudos to the PnP Cairns team! Silvano Giorgetti2023-11-02Trustindex verifies that the original source of the review is Google. I wanted to take a moment to express my deepest gratitude for the exceptional service and professionalism that Adam displayed during my recent bike fit session. You truly went above and beyond to ensure that my bike fit was the best it could possibly be. Your attention to detail and expertise in bike fitting was truly impressive. You took the time to listen to my needs and concerns, and then tailored the fit to perfectly suit my body and riding style. I also appreciate the high quality of the service provided. The equipment used during the fit was top-notch, and you explained each step of the process in a clear and concise manner. I have no hesitation in recommending this store to anyone I know. The dedication that they provide is an outstanding service and the commitment to ensuring customer satisfaction are truly commendable. I look forward to continuing to do business with your store and will be spreading the word about the exceptional service you provide.